Rayve Privacy Policy

Effective Date: 28/07/2026

Rayve ("Rayve", "we", "our" or "us") respects your privacy and is committed to protecting the personal information we collect and hold. This Privacy Policy explains how we collect, use, store and disclose personal information when you interact with Rayve, including through our website, events, promotions, partnerships and communications.

By using our website or providing information to us, you acknowledge and accept the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information including:

Contact Information

  • Name

  • Email address

  • Phone number

  • Social media account details (where voluntarily provided)

  • Business or organisation name

Website and Communication Information

  • Information submitted through contact forms

  • Newsletter subscriptions

  • Enquiry details

  • Correspondence with Rayve

Event and Campaign Information

Where applicable, we may collect information at events, activations or promotions including:

  • Event attendance data

  • Survey responses

  • Feedback and sentiment data

  • Participation information

  • Merchandise distribution data

  • Competition or giveaway entries

Technical Information

When you visit our website, we may automatically collect:

  • Browser type

  • Device information

  • IP address

  • Website usage data

  • Cookies and analytics information

2. How We Collect Information

We may collect information when you:

  • Visit our website

  • Submit a contact form

  • Subscribe to our newsletter

  • Contact us by email or social media

  • Participate in a Rayve activation or event

  • Complete a survey or feedback form

  • Enter a competition, giveaway or promotion

  • Interact with Rayve representatives at events

3. How We Use Information

We use personal information only for legitimate business purposes including:

Enquiries and Business Relationships

To:

  • Respond to enquiries

  • Communicate with prospective clients and partners

  • Manage ongoing client relationships

  • Provide requested information regarding Rayve services

Newsletter Communications

Where you have subscribed to receive updates, we may send communications relating to:

  • Upcoming events featuring Rayve

  • New products or stock releases

  • Rayve news and announcements

  • Opportunities to participate in activations or promotions

We do not sell newsletter subscriber information to third parties.

Event Measurement and Campaign Reporting

Information collected through events, activations, surveys and promotions may be used to:

  • Measure campaign performance

  • Understand audience engagement

  • Assess distribution volumes

  • Measure event reach

  • Analyse survey responses and participant feedback

  • Evaluate campaign sentiment and audience reception

  • Prepare summary reports for Rayve and brand partners

Where possible, reporting will be aggregated and anonymised.

Website Improvements

To:

  • Improve website functionality

  • Analyse visitor behaviour

  • Enhance user experience

  • Monitor website performance

4. Marketing Communications

If you subscribe to the Rayve newsletter, you consent to receiving communications from us relating to:

  • Event appearances

  • New product availability

  • Brand announcements

  • Rayve updates

You may unsubscribe at any time using the unsubscribe link contained in our communications or by contacting us directly.

5. Disclosure of Information

Rayve does not sell personal information.

We may disclose information to trusted third-party service providers where reasonably necessary to operate our business, including:

  • Website hosting providers

  • Email marketing platforms

  • Analytics providers

  • Survey and feedback platforms

  • Event registration services

  • Professional advisers

We may also disclose information where required by law.

6. Storage and Security

Rayve takes reasonable steps to protect personal information from:

  • Loss

  • Misuse

  • Unauthorised access

  • Unauthorised disclosure

  • Alteration or destruction

While we take reasonable measures to protect information, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Remember user preferences

  • Analyse website traffic

  • Monitor website performance

Users may choose to disable cookies through their browser settings, although some website functionality may be affected.

8. Retention of Information

Rayve retains personal information only for as long as reasonably necessary to:

  • Respond to enquiries

  • Maintain client and business relationships

  • Operate events and activations

  • Measure campaign performance

  • Meet legal, regulatory or record-keeping obligations

Information may be securely deleted when it is no longer required for these purposes.

9. Access and Correction

You may request access to personal information we hold about you and request corrections to inaccurate or outdated information.

Requests may be submitted using the contact Page.

10. Third-Party Websites

Our website may contain links to third-party websites or services.

Rayve is not responsible for the privacy practices, content or security of external websites and encourages users to review their privacy policies separately.

11. Changes to this Privacy Policy

Rayve may update this Privacy Policy from time to time.

Any updated version will be published on our website and will take effect from the date it is published.

PRIVACY POLICY